The EQS is the first Mercedes-Benz to offer the option of activating completely new vehicle functions via over-the-air updates (OTA) in a number of functional areas. Available from launch: two special driving programs for young drivers and service staff, little games and the demo program "The best or nothing". This means that, following the purchase and the initial new-car configuration, some of the features of the EQS can be adapted according to personal preferences. For vehicles produced from the start of 2022 this includes unlocking of the rear axle steering with 10° steering angle. The OTA functions are available in the Mercedes me Store, and the range will be successively expanded. In addition to the classic purchase of individual functions, subscriptions, temporary activations and free test phases are also planned.
Updates overnight and new functions the next morning, just like on a computer - the OTA technology in the EQS makes it possible. The explicit consent of the user is always a precondition for OTA updates. Mercedes-Benz relies on mobile radio technology and the communication module installed in the vehicle because of the high security standard.
The following is the OTA range at the launch of the EQS:
The Individualisation Package with the additional Sound Experience "Roaring Pulse", several mini-games as well as other DIGITAL LIGHT projections for opening and closing is available in the Mercedes me Store. "Roaring Pulse" is reminiscent of powerful elements such as large-volume combustion engines, turbines and the forces of nature. You can even play entertaining games such as Tetris, Sudoku, Pairs and Shuffle Puck in multiplayer mode on the front passenger display or the screens in rear.
Highlight Mode can also be activated via OTA. Here the EQS introduces itself, activated by means of the voice assistant "Hey Mercedes". The various vehicle functions are shown in a video, and special features such as ambient lighting or seat massage can be experienced directly.
With two digital security functions, the use of the EQS can be adapted to specific target groups. In both modes not only is the maximum speed restricted, but the acceleration capacity is also reduced:
- In beginner driver mode, the driving characteristics are deliberately more gentle. Nevertheless, sufficient power reserves are available for overtaking. Drive program C is automatically activated, drive program Sport is disabled. The maximum speed is limited to approx. 120 km/h, ESP-OFF cannot be activated.
- The valet mode is intended for use by service personnel such as hotel staff. The characteristics are similar to the beginner driver mode. A maximum of approx. 80 km/h is possible and the personal profile data is protected against unauthorised access.
The main user activates and deactivates these programs via their personal profile, which is protected with a PIN and/or biometric recognition, or conveniently via the Mercedes me App from the smartphone. The modes can only be activated with a restart.
Independently of these new functions, it is also possible to update the majority of the control units in the vehicle OTA for service and maintenance purposes. This technology saves the customer time, as they do not need to visit a workshop for this purpose. Furthermore, many functions of their vehicle remain up to date throughout its lifetime.