Daimler Financial Services Americas continues re-engineering process

Daimler Financial Services Americas (DCFS USA LLC) today announced that an additional 60 employees from its Mercedes-Benz Financial business unit will have the opportunity to relocate to its brand new operations center in Fort Worth, Texas, by early next year.

Klaus Entenmann, President and CEO of Daimler Financial Services Americas, and Franz Reiner, Vice President of Mercedes-Benz Financial, visited employees in the Parsippany, N.J. and Costa Mesa, Calif., business centers last week to explain the decision. “We strongly believe that this strategic decision will create greater opportunities for employees and help us improve service to our dealers and customers,” Entenmann said. “Additionally it will contribute to a lower cost structure and bring together the national knowledge base of our organization.”

As part of its re-engineering strategy in the Americas, Daimler Financial Services will expand its current Westlake Customer Service, Collections and Remarketing operations of the Mercedes-Benz Financial business unit to include similar disciplines for the Daimler Truck Financial business unit, which will be relocating its operations from Lisle, Illinois, later this year to Fort Worth. “When we move into the new building, we will have about 650 employees at the Texas location,” Entenmann said. “Of that amount, roughly 230 employees will represent new jobs in North Texas with approximately 100 people relocating from our Truck Financial office near Chicago and other locations. The additional 60 employees from Mercedes-Benz Financial will move in early next year to bring us to around 710 employees at that location.”

Reiner said the company is creating a financial services powerhouse at one location that will reduce complexity and increase efficiencies. “This will create a large talent pool where our people will have a wide range of career opportunities in both the luxury car market and the medium and heavy duty trucking industry, “ he said. “Most importantly, they will not have to re-locate all over the country during their careers. We will be able to share best practices between the two business units to maintain our high levels of customer service.” Reiner added that Mercedes-Benz Financial would maintain its successful dealer-focused alignment with Mercedes-Benz USA by keeping its four Regional Sales Managers co-located in MBUSA regional offices in New Jersey, California, Florida and Illinois.

Insight Research of Dallas, an independent research group, has projected that Daimler Financial’s plans for the new 160,000 squarefoot facility at AllianceTexas, near Fort Worth, would pump approximately $115 million into the North Texas economy in the first 12 months of operations and roughly $48.5 million annually going forward, based on the size of the facility and the capacity for 800 employees. Insight Research specializes in economic impact reports and cost benefit analyses for cities, municipalities and government agencies.

Additional information about Daimler Financial Services is available in the internet: www.daimler-financialservices.com